Returns & Exchanges
At ALP Nicotine Pouches, we strive to ensure your satisfaction with every order. If you are not completely satisfied with your purchase, we offer a 30-day return window for items in their original, unopened packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare Your Package
Securely pack the items in their original shipping container, ensuring the seals remain intact to qualify for a full refund.
Ship the Items
Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing