Frequently Asked Questions
Everything you need to know about your ALP experience.
How long does shipping take for ALP orders?
Standard shipping typically takes 3-5 business days within the continental US, while expedited options are available at checkout for faster delivery.
Can I return or exchange my nicotine pouches?
Due to the nature of our products, we can only accept returns on unopened and sealed cans within 14 days of purchase. Please contact our support team to initiate a return.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as secure mobile payment options like Apple Pay and Google Pay.
How do I track my order?
Once your order is processed, you will receive a confirmation email containing a tracking link to monitor your shipment's progress in real-time.
Are ALP Nicotine Pouches tobacco-free?
Yes, ALP pouches are 100% tobacco-free and are crafted using high-quality synthetic nicotine and food-grade ingredients for a premium experience.
Is an age verification required for purchase?
Yes, in compliance with federal and state regulations, we use a secure third-party age verification system to ensure all customers are 21 years of age or older.